Reference

What epochfun Asks of You and What You Can Expect From Us

Access to epochfun depends on state law and is available only where local law permits. These terms set out your rights and our obligations clearly — no buried clauses, no surprises.

State-dependent accessAccount data rightsUS-based contact pathsPayPal, Venmo, Play+ termsCookie and privacy controls
epochfun What epochfun Asks of You and What You Can Expect From Us
REACH OUR LEGAL TEAM

How to Contact Us About Legal or Account Questions

If you have a question about your account rights, a specific clause in our terms, or a data request, there are three ways to reach us. Response times vary by channel and request type, but legal and account inquiries are prioritized in our queue. For players in Denver, our support team handles requests submitted through any of the channels below under the same terms and the same state-law framework.

Team online

Live Chat

Open the chat window from any page while signed in. Legal and account queries are routed directly to our compliance-aware support agents.

Email Support

Send your legal query or data request to the email address listed in your account settings. We respond within the timeframe stated in our terms.

Account Help Center

Log into your account on mobile or desktop and navigate to Help to find documented answers to common terms, data, and wallet questions.

DATA AND ACCOUNT SECURITY

How We Handle Your Data, Cookies and Account Access

Your account security and data privacy are handled under a framework aligned with applicable US state privacy law. We collect what we need to operate your account and no more. Cookie preferences can be updated at any time through the settings menu on your account. Data retention periods are disclosed in our privacy policy and vary by data type — transaction records tied to PayPal or Venmo activity are held longer than session data, for example. If you want to request a copy of your data or ask us to delete it, submit the request through the email channel above.

Data Retention We hold your account and transaction data only as long as required by applicable law and our internal audit requirements. Retention periods are detailed in the privacy policy.
Cookie Controls Cookie settings are accessible from your account menu on desktop and mobile. You can limit non-essential cookies without affecting your ability to use the lobby.
Account Security Login uses a one-time passcode sent to your registered email or phone. If you notice unauthorized access, use the account lock option or contact live chat immediately.
Data Requests To request a copy of your personal data or ask for deletion, email our support team with your account ID. We handle requests according to the timelines in our privacy policy.

Common Questions About Your Rights and Our Policies

These are the questions we hear most often from people reading through our terms for the first time. Each answer reflects how our policies actually work in practice — not just how they read on paper.

Access depends on state law. epochfun is available only in eligible states where local law permits online casino and sportsbook activity. Check your state's current rules before registering.

Email our support team using the address in your account settings and include your account ID. We will process the request according to the timelines stated in our privacy policy.

Closing your account does not immediately erase all records. Transaction data tied to PayPal or Venmo activity is retained for the period required by applicable law before deletion.

Yes. Open your account settings on desktop or mobile, navigate to Privacy, and adjust cookie preferences at any time. Non-essential cookies can be turned off without limiting lobby access.

Use the account lock option in settings immediately, then contact live chat. Our team will review login activity and, if needed, reset your credentials and flag the incident.

We update terms when needed. Material changes are emailed to your registered address before they take effect. Continuing to use the lobby after that notice counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.